Department of Technology

The Department of Technology is responsible for ensuring that all district technology resources are available, reliable, safe, secure and innovative in order to support our exemplary district. 

KACE - Tech Support Ticketing System

Technology service desk ticketing system will be used by to track request support district-wide. How do I submit Tech Support Ticket? At your campus/department your campus secretary, technology intern, Campus Technology Facilitator (CTF) will be able to submit tickets include details of your request or issue.

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Urgent! Remote Tech Support

Help Desk Hotline: 956-632-3238
Remote Technology Support: https://support.mcallenisd.net/
Also, in MyApps: